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Return Policy

Return Policy

Categories

We are here for you, a customer service team member can be reached 9a-5p EST m-f. You can either email, or call. Kindly leave a brief voicemail if we are away or on the other line if you call, be sure to include your order number to improve the processing efficiency.

Standard Policy

  • Return for direct (same) replacement within 30 days of purchase
  • Return for refund within 30 days of purchase, a restocking fee may be applied: (20%)

All buttons covered by this policy "This item may be returned for a same replacement or refund within 30 days" must be returned within 30 days of the invoice date for this policy to apply. "Return" constitutes receipt of the product by Awesomebuttons.com, and not the mere issuance of an RMA. (Return Merchandise Authorization). A RMA form request needs to be submitted, with your order number included prior to obtaining an RMA, an RMA email will then be sent to you.

General Policy

These are Awesome! buttons® ("MSE" "we" or "our") Return Policies applicable only to products purchased by you directly from the Awesomebuttons.com website.

  • All product returns require a Return Merchandise Authorization (RMA)
  • You may obtain an RMA by submitting your full contact information to our Customer Service team through the form submission process by Clicking HERE
  • Any return for a refund will be subject to a 20% restocking fee
  • All items are inspected prior to shipping
  • We do not pay shipping costs for product returns

Products that are not eligible for return will be sent back to you at your cost and expense if received by us:

  • Any product not purchased from Awesomebuttons.com
  • Including but not limited to products with missing, altered, or otherwise damaged parts
  • Items returned without all original packaging and or accessories, including the white or retail box, and all other items that may have been originally included
  • Any product that exhibits physical damage

Special Orders and Final Sales

  • No Refunds
  • No Exchanges
  • No Replacements
  • No Returns

Our Team says Thanks!